NEW UPDATES AND PROTOCOLS
Striving to keep our staff & clients safe and healthy.
We have recently opened up our lobby to allow clients with Exams inside and hope to be opening our doors to other appointment types soon as well. We will keep you posted via email on any upcoming changes.
INSTRUCTIONS FOR CURBSIDE DROP-OFF & PICK-UP CALL
When you arrive, please stay in your vehicle and call 949-481-8387 with the following information:
- Full Name
- Pet’s Name
- Color/make of vehicle
- Please state whether you are picking up or dropping off your pet
One of our team members will then contact you by phone with further details & instructions for your pet’s visit.
Rx / FOOD PICK-UP
Please fill out and submit a Rx Refill Request Form on our website under Forms and allow 24-48 hours for processing.
A team member will contact you by phone for further information if needed and to process payment.
ALL OTHER APPOINTMENTS
*ALL CLIENTS ARE REQUIRED TO WEAR A MASK AND PRACTICE SOCIAL DISTANCING WHEN INTERACTING WITH TEAM MEMBERS. WE ALSO ASK THAT YOU PLEASE HAVE YOUR PET READY AND WAITING OUTSIDE OF YOUR VEHICLE WHEN A TEAM MEMBER COMES OUT TO GET THEM*
We thank you for your cooperation and patience in advance!