NEW UPDATES AND PROTOCOLS
Striving to keep our staff & clients safe and healthy.
INSTRUCTIONS FOR CURBSIDE DROP-OFF & PICK-UP (VIA TEXT or PHONE CALL)
When you arrive, please stay in your vehicle and text 714-364-8412 or call (949) 481-8387 with the following information:
- Full Name
- Pet’s Name
- Color/make of vehicle
- Please state whether you are picking up or dropping off your pet
One of our team members will then contact you by phone with further details & instructions for your pet’s visit.
Rx / FOOD PICK-UP
Please fill out and submit a Rx Refill Request Form on our website under Forms and allow 24-48 hours for processing.
A team member will contact you by phone for further information if needed and to process payment.
At this time, only clients with euthenasia appointments are allowed inside the hospital. We still ask that you please wait in your vehicle until a team member arrives to escort you and your pet inside.
We thank you for your cooperation and patience in advance!
ALL OTHER APPOINTMENTS
Please call 949-481-VETS to schedule an appointment.
*ALL CLIENTS ARE REQUIRED TO WEAR A MASK AND PRACTICE SOCIAL DISTANCING WHEN INTERACTING WITH TEAM MEMBERS, WHEN MEETING AT THE FRONT DOOR, OR WHEN INSIDE THE HOSPITAL (EUTHENASIA APPOINTMENTS ONLY).*